Title: Sr Technical Consultant – Onboarding
Location: India, Remote
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
When Joining Egnyte, You’re Not Just Landing a New Career, You Become Part Of a Team Of Egnyters That Are Doers, Thinkers, And Collaborators Who Embrace And Live By Our Values
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data.
- Invested Relationships
- Fiscal Prudence
- Candid Conversations
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit http://www.egnyte.com
Egnyte is seeking talented engineers to join our team in Mumbai or to work remotely elsewhere in India. If you’d like to contribute your skills to the development of a global product with an impressive client base, please reach out!
Egnyte is a product-focused company based in Silicon Valley in California, not a software outsourcing business. We build and maintain our flagship software used by companies like Red Bull and Yamaha. We help businesses navigate the complex world of content and data management. Egnyte provides customers with secure access to 100% of their business files from any device, regardless of where those files physically reside. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity.
Strong technical skills that cover four or more of the following areas:
Software Installation and troubleshooting skills
Data and Permission migration tools
Virtualization experience (VMWare, Hyper-V)
Windows/Linux Server operating systems
Execute and monitor scripts (python, SQL, PowerShell)
Good understanding of Microsoft Active Directory, Azure AD, SSO
Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
Experience migrating data and permissions
Strong experience in Customer Facing Implementation roles working remotely. Should be adept at leading technical discussions and implementation with stakeholders.
Excellent customer engagement and communication skills.
Fluency of spoken and written command of English. Any other language is a plus.
Attention to detail and adapt to process in a quick changing environment.
Bachelor’s degree in related technical discipline preferred.
3+ years of relevant technical function experience
Willing to work during US Eastern time everyday
What You’ll Do
Execute data migration project implementation to ensure successful customer deployment and adoption of Egnyte solutions
Act as liaison between customers and internal teams for monitoring, reporting and level 1 troubleshooting of migration jobs
Engage with customers and internal team to provide status and escalate issues
Ability to multi-task and manage multiple projects with strict deadlines
Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).
Competitive salaries & Stock Options
Medical insurance and healthcare benefits for you and your family
Fully paid premiums for life insurance
Mental wellness platform subscription
Commitment To Diversity, Equity, And Inclusion
At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.